Pricing

Customer Service Outsourcing

• Handling Inquiries:
  • Individuals: $0.5 per inquiry (min. 4 inquiries per session)
  • Startups: $3 – $4 per hour (based on complexity)
  • Businesses: $4.50 – $6.00 per hour
• White-Label Support:
  • Startups: $4 – $6 per hour
  • Businesses: $6.00 – $7.50 per hour
• Multilingual Support:
  • Startups: $4.50 – $6.00 per hour
  • Businesses: $7.50 – $9.00 per hour

  
  

  
  

Software Installation & Configuration

• Basic Installation (e.g., MS Office, Antivirus):
• • Individuals: $5 – $10 per install.
  • Startups: $15 – $40 per project.
  • Businesses: $75 – $155 per project.
• Advanced/Custom Installation (e.g., ERP, CRM):
  • Individuals: $15 – $25 per install.
  • Startups: $40 – $80 per project
  • Businesses: KES $155 – $310 per project

Remote Tech Support

• Basic Troubleshooting:
  • Individuals: $10 – $15 per session
  • Startups: $60 – $115 per month (up to 10 hours)
  • Businesses: $155 – $310 per month (up to 30 hours)
• Advanced Troubleshooting:
  • Individuals: $25 – $40 per session
  • Startups: $115 – $230 per month (up to 20 hours)
  • Businesses: $385 – $770 per month (up to 50 hours)

Software Updates & Upgrades

• Basic Updates (e.g., OS updates, driver updates):
  • Individuals: $5 – $10 per device
  • Startups: $15 – $40 per project
  • Businesses: $75 – $155 per project
• Advanced Upgrades (e.g., OS migration, major software upgrades):
  • Individuals: $15 – $30 per device.
  • Startups: $60 – $115 per project.
  • Businesses: $195 – $385 per project.

Custom IT Solutions

• Standard Configuration (e.g., email setup, cloud services):
  • Startups: $40 – $80 per project
  • Businesses: $155 – $310 per project
• Advanced Configuration (e.g., custom ERP/CRM setup, API integrations):
  • Startups: $80 – $155 per project
  • Businesses: $310 – $615 per project

Cybersecurity Solutions

• Basic Setup (e.g., antivirus, firewall):
  • Individuals: $10 – $15 per device
  • Startups: $40 – $80 per project
  • Businesses: $155 – $310 per project
• Advanced Security Audits:
  • Startups: $80 – $155 per audit
  • Businesses: $310 – $615 per audit

Cloud Services

• Basic Setup (e.g., cloud migration, storage setup):
  • Startups: $40 – $80 per project
  • Businesses: $155 – $310 per project
• Advanced Cloud Management:
  • Startups: $80 – $155 per month
  • Businesses: $310 – $615 per month

Data Backup & Recovery

• Basic Backup Setup:
  • Individuals: $10 – $15 per device
  • Startups: $40 – $80 per project
  • Businesses: $155 – $310 per project
• Data Recovery:
  • Individuals: $15 – $40 per recovery
  • Startups: $80 – $155 per recovery
  • Businesses: $310 – $615 per recovery.

IT Consulting

• Hourly Rate:
  • Individuals: $5 – $10 per hour.
  • Startups: $15 – $25 per hour.
  • Businesses: $40 – $80 per hour.

Virtual Assistant Services

• Hourly Rate:
  • Individuals: $5 – $10 per hour.
  • Startups: $15 – $25 per hour
  • Businesses: $40 – $80 per hour

Training & Onboarding

• Hourly Rate:
  • Individuals: $5 – $10 per hour
  • Startups: $15 – $25 per hour
  • Businesses: $40 – $80 per hour

Webinar & Workshop Hosting

• Per Event:
  • Startups: $80 – $155 per event
  • Businesses: $310 – $615 per event